Privacy Policy

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Welcome to samacademy.ai's Privacy Policy. Your privacy is important to us. It is BYMSR Infinity Education Services Pvt Ltd’s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, [samacademy.ai](https://www.samacademy.ai), and other sites we own and operate.

Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.

If our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy to understand how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.

Information We Collect

Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.

  • Voluntarily Provided:** Information you knowingly and actively provide when using or participating in any of our services and promotions.
  • Automatically Collected:** Information automatically sent by your devices when accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. This may include your device’s Internet Protocol (IP) address, browser type and version, pages you visit, time and date of your visit, time spent on each page, and other details about your visit.

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence, including technical details about your device and what you were trying to do when the error happened. This information may not be personally identifying by itself, but it may be possible to combine it with other data to personally identify individual persons.

Device Data

When you visit our website or interact with our services, we may automatically collect data about your device, such as:

  • Device Type
  • Operating System
  • Unique Device Identifiers
  • Device Settings
  • Geo-location Data

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available [here](https://automattic.com/privacy/). After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Personal Information

We may ask for personal information — for example, when you submit content to us or when you contact us — which may include one or more of the following:

  • Name
  • Email
  • Social Media Profiles
  • Date of Birth
  • Phone/Mobile Number
  • Home/Mailing Address

User-Generated Content

User-generated content is material (text, images, and/or video) voluntarily supplied to us by our users for publication on our website or social media channels. All user-generated content is associated with the account or email address used to submit the materials. Be aware that any content you submit for publication will be public after posting and may be accessible to third parties not covered under this privacy policy.

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. We only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

  • Register for an account
  • Enter competitions, contests, sweepstakes, and surveys
  • Sign up to receive updates via email or social media channels
  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or similar technologies
  • Mention us on social media

We may collect, hold, use, and disclose information for the following purposes:

  • To provide you with our platform’s core features and services
  • To enable you to customize or personalize your experience on our website
  • To deliver products and/or services to you
  • To contact and communicate with you
  • For analytics, market research, and business development, including operating and improving our website, associated applications, and social media platforms
  • For advertising and marketing, including sending you promotional information about our products and services and third-party information we consider may be of interest to you
  • To consider your employment application
  • To enable you to access and use our website, associated applications, and social media platforms
  • For internal record-keeping and administrative purposes
  • To run competitions, sweepstakes, and/or offer additional benefits to you
  • To comply with our legal obligations and resolve any disputes
  • To attribute any content (e.g., posts and comments) you submit that we publish on our website
  • For security and fraud prevention, ensuring our sites and apps are safe, secure, and used per our terms of use
  • For technical assessment, including operating and improving our app, associated applications, and social media platforms

We may combine voluntarily provided and automatically collected personal information with general information or research data from other trusted sources. For example, our marketing and market research activities may uncover data and insights that we combine with information about how visitors use our site to improve it and your experience.

Security of Your Personal Information

We will protect any personal information we collect and process within commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect your personal information, no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. You are responsible for selecting any password and its overall security strength, ensuring the security of your information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need it for the purposes outlined in this privacy policy. For example, if you provide us with personal information to create an account, we may retain this information for the duration your account exists on our system. If your personal information is no longer required, we will delete it or make it anonymous.

However, we may retain your personal information to comply with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes, or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under the age of 12, and we do not knowingly collect personal information about children under 12.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • A parent, subsidiary, or affiliate of our company
  • Third-party service providers for enabling them to provide their services (e.g., IT services, data storage, hosting, and server providers)
  • Our employees, contractors, and related entities
  • Existing or potential agents or business partners
  • Sponsors or promoters of any competition, sweepstake, or promotion we run
  • Credit reporting agencies, courts, tribunals, and regulatory authorities if you fail to pay for goods or services
  • Courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights
  • Third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
  • Third parties to collect and process data
  • An entity that buys, or to which we transfer all or substantially all of our assets and business

Third Parties We Currently Use Include:

  • Google Analytics
  • MailChimp
  • Amelia
  • Google Adwords
  • Google Adsense
  • Facebook
  • Ad Networks
  • Zoom.us
  • Gravitec
  • Replain.cc
  • Botstar

International Transfers of Personal Information

The personal information we collect is stored and/or processed in India, or where we or our partners, affiliates, and third-party providers maintain facilities.

The countries to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries, we will protect the transferred personal information per this privacy policy and applicable law.

Your Rights and Controlling Your Personal Information

Your Choice

By providing personal information to us, you understand that we will collect, hold, use, and disclose your personal information per this privacy policy. You do not have to provide personal information to us, but if you do not, it may affect your use of our website or the products and services offered on or through it.

Information from Third Parties

If we receive personal information about you from a third party, we will protect it as outlined in this privacy policy. If you are a third party providing personal information about someone else, you represent and warrant that you have that person’s consent to provide the personal information to us.

Marketing Permission

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind anytime by contacting us using the details below.

Access

You may request details of the personal information that we hold about you.

Correction

If you believe any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Non-discrimination

We will not discriminate against you for exercising your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer, we will not deny you goods or services, charge you different prices or rates, or provide a different level or quality of goods or services.

Downloading of Personal Information

We provide a means for you to download the personal information you have shared through our site. Please contact us for more information.

Notification of Data Breaches

We will comply with laws applicable to us in respect of any data breach.

Complaints

If you believe we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below, providing full details of the alleged breach. We will promptly investigate your complaint and respond in writing, outlining the investigation’s outcome and steps we will take to address your complaint. You also have the right to contact a regulatory body or data protection authority regarding your complaint.

Unsubscribe

To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or use the opt-out facilities provided in the communication. We may need to request specific information to help us confirm your identity.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit, helping us understand how you use our site. This helps us serve you content based on preferences you have specified.

Please refer to our Cookie Policy for more information.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur and that any parties who acquire us may continue to use your personal information per this policy, which they will be required to assume as it is the basis for any ownership or use rights we have over such information.

Limits of Our Policy

Our website may link to external sites not operated by us. Please be aware that we have no control over the content and policies of those sites, and we cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link you are accessing this privacy policy.

If the changes are significant, or if required by applicable law, we will contact you (based on your communication preferences) and all our registered users with the new details and links to the updated or changed policy.

If required by law, we will get your permission or give you the opportunity to opt-in or opt-out of any new uses of your personal information.

Additional Disclosures for Australian Privacy Act Compliance (AU)

International Transfers of Personal Information

Where the disclosure of your personal information is solely subject to Australian privacy laws, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act. If any such third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act, and you will not be able to seek redress under the Privacy Act.

Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)

Data Controller / Data Processor

The GDPR distinguishes between organizations that process personal information for their purposes (known as “data controllers”) and organizations that process personal information on behalf of other organizations (known as “data processors”). We, BYMSR Infinity Education Services Pvt Ltd, located at the address provided in our Contact Us section, are a Data Controller and/or Processor with respect to the personal information you provide to us.

Legal Bases for Processing Your Personal Information

We will only collect and use your personal information when we have a legal right to do so. We will collect and use your personal information lawfully, fairly, and transparently. If we seek your consent to process your personal information, and you are under 16 years of age, we will seek your parent or legal guardian’s consent to process your personal information for that specific purpose.

Our lawful bases depend on the services you use and how you use them. We only collect and use your information on the following grounds:

  • Consent from You:** Where you give us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however, this will not affect any use of your information that has already taken place. For example, you may consent to provide your name and contact details for entering a giveaway or promotion. If you withdraw your entry, this will not affect any selection or judging that has already taken place. For further inquiries about how to withdraw your consent, please contact us using the details provided in the Contact Us section of this privacy policy.
  • Performance of a Contract or Transaction:** Where you have entered into a contract or transaction with us, or to take preparatory steps before entering into a contract or transaction with you.
  • Our Legitimate Interests:** Where we assess it is necessary for our legitimate interests, such as providing, operating, improving, and communicating our services. Our legitimate interests include research and development, understanding our audience, marketing and promoting our services, measures to operate our services efficiently, marketing analysis, and measures to protect our legal rights and interests.
  • Compliance with Law:** In some cases, we may have a legal obligation to use or keep your personal information. These cases may include court orders, criminal investigations, government requests, and regulatory obligations. For further inquiries about how we retain personal information to comply with the law, please contact us using the details provided in the Contact Us section of this privacy policy.

International Transfers Outside of the European Economic Area (EEA)

We will ensure that any transfer of personal information from countries in the EEA to countries outside the EEA will be protected by appropriate safeguards, such as standard data protection clauses approved by the European Commission or binding corporate rules.

Your Rights and Controlling Your Personal Information

  • Restrict:** You have the right to request that we restrict the processing of your personal information if you are concerned about its accuracy, believe it has been unlawfully processed, need us to maintain it for a legal claim, or we are considering your objection to processing based on legitimate interests.
  • Object to Processing:** You have the right to object to processing your personal information based on our legitimate interests or public interest. We must provide compelling legitimate grounds for processing to override your interests, rights, and freedoms to proceed with processing your personal information.
  • Data Portability:** You may have the right to request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may also have the right to request that we transfer this personal information to a third party.
  • Deletion:** You may have the right to request that we delete the personal information we hold about you. We will take reasonable steps to delete your personal information from our current records. If you ask us to delete your personal information, we will inform you how the deletion affects your use of our website or products and services. Exceptions to this right may apply for specific legal reasons, which we will outline in response to your request. If you terminate or delete your account, we will delete your personal information within 14 days of the deletion of your account. Please be aware that search engines and third parties may still retain copies of your personal information that has been made public at least once.
Additional Disclosures for California Compliance (US)

California Civil Code Section 1798.83

Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is primarily for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes.

To make such a request, please contact us using the details provided in this privacy policy with “Request for California privacy information” in the subject line. You may make this type of request once every calendar year. We will email you a list of categories of personal information we revealed to other organizations for their marketing purposes in the last calendar year, along with their names and addresses.

Do Not Track

Some browsers have a “Do Not Track” feature that lets you tell websites you do not want your online activities tracked. At this time, we do not respond to browser “Do Not Track” signals.

We adhere to the standards outlined in this privacy policy, ensuring we collect and process personal information lawfully, fairly, transparently, and with legitimate, legal reasons for doing so.

Cookies and Pixels

You may decline cookies from our site if your browser permits. Most browsers allow you to activate settings to refuse all or some cookies. Please refer to the Cookies section of this privacy policy for more information.

CCPA-Permitted Financial Incentives

In accordance with your right to non-discrimination, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels for the goods or services we provide.

Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your personal information, and we will provide written terms that describe the nature of such an offer. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

California Notice of Collection

In the past 12 months, we have collected the following categories of personal information enumerated in the California Consumer Privacy Act:

  • Customer records, such as billing and shipping address, and credit or debit card data.
  • Demographics, such as your age or gender. This category includes data that may qualify as protected classifications under other California or federal laws.
  • Internet activity, such as your interactions with our service.
  • Audio or visual data, such as photos or videos you share with us or post on the service.
  • Geolocation data.
  • Employment and education data, such as data you provide when you apply for a job with us.
  • Inferences, such as information about your interests, preferences, and favorites.

For more information on information we collect, including the sources we receive information from, review the “Information We Collect” section. We collect and use these categories of personal information for the business purposes described in the “Collection and Use of Information” section, including to provide and manage our Service.

Right to Know and Delete

If you are a California resident, you have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. You have the right to request the following from us:

  • The categories of personal information we have collected about you;
  • The categories of sources from which the personal information was collected;
  • The categories of personal information about you we disclosed for a business purpose or sold;
  • The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
  • The business or commercial purpose for collecting or selling the personal information; and
  • The specific pieces of personal information we have collected about you.

To exercise any of these rights, please contact us using the details provided in this privacy policy.

Shine the Light

If you are a California resident, you have the right to request information regarding how we share certain personal information with third parties and affiliates for their direct marketing purposes.

To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.

Refund Policy

We, BYMSR Infinity Education Services Pvt Ltd, offer refunds on a case-by-case basis. Kindly check with our team for refunds at info@samacademy.ai or chat with us.

Promotion Policy

You can opt out of receiving any or all of our commercial communications by changing your preferences in the platform after logging in, clicking the unsubscribe link in any email communication you receive, or writing to info@samacademy.ai.

If you opt out of promotional messages, we may still send you transactional communications such as service announcements, administrative and legal notices, and account information without providing you with the option to opt-out. If you no longer wish to use our platform or receive any messages from us (other than those required by law), you may remove your account using the platform’s option or by writing to us at info@samacademy.ai.

Advertisers or ad businesses may use technology to send advertising directly to your browser when they appear on our sites. When this happens, they receive your IP address automatically. They may also use cookies to track the performance of their advertisements and tailor ad content. We have no access to or control over the cookies or other features that advertisers and third-party websites may use, and our policy does not address the information practices of these advertisers or third-party websites. For additional information on their privacy practices, kindly contact them directly.

Please keep in mind that unsubscribing from promotional email communications will not affect future communication from us. If we have previously provided your information to a third party, you may need to amend your preferences or update your information directly with that third party.

We will never sell your personal information to a third party, and we will never use your name or your firm’s name in marketing materials without your permission.

Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:

Email: info@samacademy.ai

Contact Form: [Contact Us Form](https://www.samacademy.ai/contact)